“Please press 1 to reach customer service…”
“You are now the fifth person in line. Your approximate wait time is 15 minutes.”
“Sorry, I couldn’t understand you. Please say or enter your account number now.”
Did any of that sound familiar? We hate canned phrases, automated machines and poor customer service! At Group ISO, we expect much more when it comes to servicing our valued clients. That’s why when our merchants and partners call our phone number, a real live person answers the phone.
Live U.S. based customer support is what we’re all about. We insist that our merchants receive only the best service and support – when you get involved with our merchant services, you are automatically assigned a personal dedicated representative that you can call anytime. And outside of our normal business hours, you can still call our 24/7 customer support.
Stop waiting ridiculous amounts of time and jumping through hoops to get assistance with your merchant account. For all of your merchant service needs, call Group ISO at 1-800-571-2606 – you’ll be able to chat with a real knowledgeable merchant account consultant.
"Mike Fox, Vice President of Sales for Group ISO Merchant Services in Newport Beach, Calif., has drawn on his payments industry expertise to serve businesses large and small for almost 20 years. Having learned the payments industry from the ground up after significant experience in the restaurant, service, and project management, he has pride in tailoring solutions for all types of merchant, ISO, and agent businesses. Mike provides a tested, solutions-oriented approach enhanced by knowledge gained through hands-on experience and employs that approach to ensure all their clients are always supported."
Leave a Comment
Client Support: 800-960-0135
Sales: 800-722-4476
Agent Support: 800-960-0135
Office Hours: Mon-Fri 7:30 AM – 5:00 PM PST
Payment Solutions
Mike Fox, CPP