“Please press 1 to reach customer service…”
“You are now the fifth person in line. Your approximate wait time is 15 minutes.”
“Sorry, I couldn’t understand you. Please say or enter your account number now.”
Did any of that sound familiar? We hate canned phrases, automated machines and poor customer service! At Group ISO, we expect much more when it comes to servicing our valued clients. That’s why when our merchants and partners call our phone number, a real live person answers the phone.
Live U.S. based customer support is what we’re all about. We insist that our merchants receive only the best service and support – when you get involved with our merchant services, you are automatically assigned a personal dedicated representative that you can call anytime. And outside of our normal business hours, you can still call our 24/7 customer support.
Stop waiting ridiculous amounts of time and jumping through hoops to get assistance with your merchant account. For all of your merchant service needs, call Group ISO at 1-800-571-2606 – you’ll be able to chat with a real knowledgeable merchant account consultant.